Get in Touch
We'd love to hear from you. Whether you have questions about our coffee offerings, need help with your subscription, or just want to chat about your brewing journey, we're here to help.
Send Us a Message
What to Expect
Response Time
We typically respond within 24 hours during business days. Messages sent on weekends will be answered by the following Monday.
Personalized Support
Every message is read by our team. We provide thoughtful, personalized responses to your specific questions.
Follow-Up
If we need more information to help you, we'll reach out. We're committed to finding solutions to your questions.
We Can Help With
- • Questions about our coffee subscriptions and options
- • Brewing advice and technique guidance
- • Workshop registrations and scheduling
- • Corporate program inquiries
- • Subscription management and modifications
- • Delivery and shipping questions
- • General feedback and suggestions
Frequently Asked Questions
How do I modify or cancel my subscription?
Contact us through this form with your subscription details, and we'll help you make any changes. You can modify delivery frequency, pause deliveries, or cancel at any time before your next billing cycle.
What if I have a problem with my order?
We want to make things right. Send us a message describing the issue, and we'll work with you to find a solution. Whether it's a delivery problem or product quality concern, we're here to help.
Can I visit your roastery or attend a tasting?
We occasionally host special events and tours. Send us a message expressing your interest, and we'll let you know about upcoming opportunities to visit and learn more about our roasting process.
Do you offer coffee education for businesses?
Yes, our corporate program includes staff training and barista visits. Reach out through this form with details about your business, and we'll discuss how we can support your team's coffee knowledge.
How do I choose the right coffee subscription?
Tell us about your coffee preferences and brewing methods in the message form above. We'll provide personalized recommendations based on your taste profile and needs. There's no pressure to decide immediately.
What's your refund and return policy?
If you're not satisfied with your coffee within the first month, contact us and we'll work to find a solution. We stand behind our products and want you to be genuinely happy with your purchase.
Still Have Questions?
If you didn't find the answer you were looking for in our FAQ section, don't hesitate to reach out. We're always happy to provide more detailed information about our services, products, or coffee in general.
We're coffee enthusiasts first and foremost, and we love talking about coffee as much as we love roasting it. Your questions help us improve and serve you better.